Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the website, subscription-based products, and services of AnyMatch Technologies ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our services.

These Terms of Service apply to:

  • Our subscription-based software products
  • Our custom software development services for clients
  • Our website and any related services

2. Description of Services

AnyMatch Technologies is a software development company that provides:

  • Subscription-Based Products: Software products available through subscription plans with various features and usage limits
  • Custom Software Development: Tailored software development services for clients, including web applications, mobile apps, enterprise solutions, and related professional services
  • Technology Consulting: Consulting services related to software architecture, cloud services, AI solutions, and technology strategy

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. For subscription products, we will provide reasonable notice of material changes that affect your subscription.

3. Use of Services

3.1 Permitted Use

You may use our services for lawful business purposes only. You agree to:

  • Provide accurate and complete information when using our services
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights

3.2 Prohibited Activities

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the rights of others
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt our services
  • Use automated systems to access our services without permission
  • Share your account credentials with others or create multiple accounts to circumvent usage limits
  • Reverse engineer, decompile, or attempt to extract source code from our subscription products

4. Subscription Accounts and Products

4.1 Account Registration

To use our subscription-based products, you must:

  • Create an account with accurate and complete information
  • Maintain the security of your account credentials
  • Be at least 18 years old or have parental consent
  • Provide a valid payment method for subscription billing
  • Notify us immediately of any unauthorized access to your account

4.2 Subscription Plans

We offer various subscription plans with different features, usage limits, and pricing. Subscription plans:

  • Are billed on a recurring basis (monthly or annually) as selected during signup
  • Automatically renew unless cancelled before the renewal date
  • May have usage limits (e.g., number of users, storage, API calls) based on your plan
  • Are subject to the pricing and features available at the time of subscription

4.3 Subscription Billing and Payments

Subscription billing terms:

  • Payment is due in advance for each billing period
  • We accept payment through third-party payment processors
  • You authorize us to charge your payment method for recurring subscription fees
  • If payment fails, we may suspend or terminate your subscription
  • Prices may change, but we will notify you at least 30 days in advance of price increases for existing subscriptions
  • All fees are non-refundable except as required by law or as specified in our refund policy

4.4 Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period
  • You will continue to have access to the product until the subscription period ends
  • No refunds will be provided for the current billing period
  • Your account and data may be deleted after a reasonable retention period, subject to our data retention policies

4.5 Subscription Modifications

You may upgrade or downgrade your subscription plan at any time. Changes will:

  • Take effect immediately for upgrades
  • Take effect at the start of the next billing cycle for downgrades
  • Result in prorated charges or credits as applicable

4.6 Account Suspension and Termination

We may suspend or terminate your subscription account if:

  • You violate these Terms of Service
  • Payment is overdue or payment method fails
  • You engage in fraudulent, illegal, or harmful activities
  • You exceed usage limits without upgrading your plan

Upon termination, your access to the subscription product will be revoked, and we may delete your account data in accordance with our data retention policies.

5. Client Agreements and Projects

4.1 Project Scope

All projects will be defined in a separate written agreement or statement of work (SOW) that outlines:

  • Project scope and deliverables
  • Timeline and milestones
  • Pricing and payment terms
  • Intellectual property rights
  • Confidentiality obligations

4.2 Modifications

Any changes to project scope, timeline, or deliverables must be agreed upon in writing by both parties. Additional work may result in additional charges.

4.3 Client Responsibilities

Clients are responsible for:

  • Providing timely and accurate information
  • Reviewing and approving deliverables within agreed timeframes
  • Providing necessary access to systems and resources
  • Making payments according to agreed terms

6. Payment Terms for Client Services

6.1 Pricing

Pricing for custom software development services will be specified in the project agreement. Prices are subject to change for new projects, but existing agreements will be honored.

6.2 Payment Schedule

Payment terms will be outlined in each project agreement. Typical arrangements include:

  • Milestone-based payments
  • Monthly retainer payments
  • Upfront deposits for project initiation

6.3 Late Payments

Late payments may result in:

  • Suspension of services until payment is received
  • Late fees as specified in the agreement
  • Interest charges on overdue amounts

6.4 Refunds

Refund policies will be specified in individual project agreements. Generally, work completed is non-refundable, but we will work with clients to resolve disputes fairly.

7. Intellectual Property

7.1 Subscription Product IP

For our subscription-based products:

  • AnyMatch Technologies owns all intellectual property rights in the subscription products, including software, features, design, and functionality
  • You retain ownership of content and data you create or upload within the product ("Your Content")
  • You grant us a license to use, store, and process Your Content solely to provide and improve the subscription service
  • We may use aggregated, anonymized usage data to improve our products and services

7.2 Client IP for Custom Development

All pre-existing intellectual property owned by the client remains the property of the client.

7.3 Custom Development Deliverables

Unless otherwise specified in the project agreement:

  • Custom work created specifically for the client will be owned by the client upon full payment
  • AnyMatch Technologies retains rights to general methodologies, frameworks, and tools
  • Third-party components and licenses remain subject to their respective terms

7.4 Our Proprietary IP

AnyMatch Technologies retains all rights to our proprietary tools, methodologies, templates, subscription products, and general knowledge. We may use anonymized project experiences for portfolio and marketing purposes.

8. Confidentiality

We understand the importance of confidentiality in business relationships. We will:

  • Maintain strict confidentiality of client information
  • Not disclose confidential information to third parties without consent
  • Use confidential information solely for project purposes
  • Return or destroy confidential materials upon project completion (as agreed)

Formal confidentiality agreements (NDAs) can be executed when required.

9. Warranties and Disclaimers

9.1 Service Warranties

We warrant that our custom software development services will be performed:

  • In a professional and workmanlike manner
  • In accordance with industry standards
  • As specified in the project agreement

For subscription products, we warrant that the service will be available and function substantially as described, subject to scheduled maintenance and downtime.

9.2 Disclaimers

Our services are provided "as is" and "as available." We disclaim:

  • Warranties of merchantability or fitness for a particular purpose (except as stated above)
  • Guarantees of specific business outcomes or results
  • Responsibility for third-party services or components
  • Guarantees of uninterrupted or error-free service for subscription products
  • Responsibility for data loss, though we implement reasonable backup and recovery measures

10. Limitation of Liability

To the maximum extent permitted by law:

  • For custom development projects, our total liability shall not exceed the amount paid by the client for the specific project in question
  • For subscription products, our total liability shall not exceed the amount paid by you for the subscription in the 12 months preceding the claim
  • We shall not be liable for indirect, incidental, special, or consequential damages
  • We shall not be liable for loss of profits, data, or business opportunities
  • We shall not be liable for any damages resulting from unauthorized access to your account or data due to your failure to maintain account security

11. Indemnification

You agree to indemnify and hold harmless AnyMatch Technologies from any claims, damages, or expenses arising from:

  • Your use of our services in violation of these terms
  • Your violation of any law or third-party rights
  • Content or materials provided by you (including content uploaded to subscription products)
  • Your breach of any project agreement or subscription terms

12. Termination

12.1 Termination of Subscription

You may cancel your subscription at any time as described in Section 4.4. We may terminate your subscription account as described in Section 4.6.

12.2 Termination of Client Services

Clients may terminate custom development services with written notice. Payment is due for all work completed up to the termination date.

12.3 Termination by Us

We may terminate services (subscription or client services) if:

  • You breach these terms or project agreements
  • Payment is overdue
  • You engage in illegal or harmful activities
  • You violate intellectual property rights or use our services to infringe on others' rights

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, pandemics, government actions, internet outages, or third-party service failures.

14. Dispute Resolution

In the event of a dispute:

  • Parties agree to first attempt to resolve disputes through good faith negotiation
  • If negotiation fails, disputes may be resolved through mediation
  • As a last resort, disputes may be resolved through binding arbitration or courts of competent jurisdiction

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to modify these terms at any time. For material changes:

  • We will notify you via email (for subscription accounts) or by posting a notice on our website
  • Changes will be effective 30 days after notification for subscription products
  • Changes will be effective immediately upon posting for other services
  • Continued use of our services after changes constitutes acceptance of the new terms
  • If you do not agree to the changes, you may cancel your subscription or discontinue use of our services

17. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining terms shall remain in full force and effect.

18. Entire Agreement

These terms, together with project-specific agreements and any subscription plan details, constitute the entire agreement between you and AnyMatch Technologies regarding the use of our services.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

AnyMatch Technologies
Email: support@anymatch.tech
Phone: -
Location: Lahore, Pakistan